FAQ
In this section, we have tried to answer common questions from our valued customers about leather orthopedic shoes, purchasing process, shipping conditions, warranty, and other important matters.
If your question is not listed here, please feel free to contact us via phone or WhatsApp. Your satisfaction and comfort are our top priorities.
Are your shoes mostly made of genuine leather or synthetic leathe?
Our products are mostly made with synthetic leather, but we also have the capability to produce with genuine leather. We use high-quality materials in our manufacturing to meet different needs and budgets.
Orthopedic shoes—how are they different from regular shoes?
Orthopedic shoes have an ergonomic design, support the arch of the foot, and are very effective in reducing pain in the feet, knees, and lower back.
Do your products come with a warranty?
Yes, all our shoes come with a quality and product integrity warranty. The warranty details are provided on each product’s page.
Who are orthopedic shoes suitable for?
Orthopedic shoes are beneficial for everyone, but they are especially recommended for people with foot problems, diabetes, heel spurs, or those who spend long hours standing or walking.
How can I choose the right size for myself?
There is a size guide chart on each product page. You can also contact our consultants for more precise assistance.
Do you also offer shipping to other cities?
Yes, we ship to all parts of Iran. Shipping is done via postal service or Tipax.
Is it possible to return the product?
Yes, within 7 days after purchase, if there is an issue with the size or a technical defect, it is possible to exchange or return the product.
How can I become one of your sales representatives?
On the “Become a Representative” page, there is an application form. After reviewing your application and qualifications, we will contact you.
If your question is not listed among the frequently asked questions, please feel free to contact us through the available communication channels. Our team is proudly ready to assist you and answer your inquiries.
